Refund & Returns Policy

 

  1. Introduction At CurvsAI, we strive to ensure customer satisfaction with our AI-powered services. This Refund & Returns Policy outlines the conditions under which refunds and returns are processed.
  2. Eligibility for Refunds Refund requests may be considered under the following conditions:
  • If the service purchased is not delivered as promised.
  • If there is a technical issue that prevents the service from functioning correctly and cannot be resolved within a reasonable timeframe.
  • If a duplicate transaction occurs due to a system error.
  1. Non-Refundable Situations We do not offer refunds in the following cases:
  • If the service has been used or accessed successfully.
  • If dissatisfaction arises due to personal preference rather than a technical fault.
  • If the request is made beyond  days from the date of purchase.
  • For any promotional or discounted services that are explicitly marked as non-refundable.
  1. Refund Process To request a refund, please follow these steps:
  • Contact our support team at [email protected] with your order details and reason for the refund request.
  • Our team will review the request and respond within  business days.
  • If approved, refunds will be processed to the original payment method within  business days.
  1. Modifications & Cancellations
  • Customers may request modifications to their purchased services within  days of purchase.
  • Subscription-based services can be canceled before the next billing cycle to avoid additional charges.
  1. Contact Us If you have any questions regarding our Refund & Returns Policy, you can reach us at: Email: [email protected] Website: https://curvs.ai

 

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