Refund & Returns Policy
- Introduction At CurvsAI, we strive to ensure customer satisfaction with our AI-powered services. This Refund & Returns Policy outlines the conditions under which refunds and returns are processed.
- Eligibility for Refunds Refund requests may be considered under the following conditions:
- If the service purchased is not delivered as promised.
- If there is a technical issue that prevents the service from functioning correctly and cannot be resolved within a reasonable timeframe.
- If a duplicate transaction occurs due to a system error.
- Non-Refundable Situations We do not offer refunds in the following cases:
- If the service has been used or accessed successfully.
- If dissatisfaction arises due to personal preference rather than a technical fault.
- If the request is made beyond days from the date of purchase.
- For any promotional or discounted services that are explicitly marked as non-refundable.
- Refund Process To request a refund, please follow these steps:
- Contact our support team at [email protected] with your order details and reason for the refund request.
- Our team will review the request and respond within business days.
- If approved, refunds will be processed to the original payment method within business days.
- Modifications & Cancellations
- Customers may request modifications to their purchased services within days of purchase.
- Subscription-based services can be canceled before the next billing cycle to avoid additional charges.
- Contact Us If you have any questions regarding our Refund & Returns Policy, you can reach us at: Email: [email protected] Website: https://curvs.ai